This Privacy Policy outlines [G.C.O Non-Emergency Medical Transport LLC] (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at [www.GCO-Transport.com] ("Site"), or otherwise share personal information with us (collectively: "Users"). G.C.O respects your privacy. This Privacy Statement describes how G.C.O collects, uses, shares, and protects information from, and about our customers, visitors, and job applicants, along with choices you can make about such information. It also contains other important privacy disclosures, such as how we may update the Statement and how you can contact us.

This Privacy Statement applies to your interaction with G.C.O in our United States locations, as well as with our websites, mobile applications, and social media sites that point to this Privacy Statement. It covers the privacy practice of G.C.O Non-Emergency Medical Transport, LLC. It applies to personal information about our visitors, customers and/or patients along with job applications. Personal information is information that identifies you or reasonably can be linked to information that identifies you. 

 

Your interaction with G.C.O may include: 

• Use of our websites that point to this Statement
  
• Use of our mobile applications
  
• Phone, email and other electronic or written communications
  
• Patient transports or other in-person events
  
• Social media interactions
  
• Online advertisements
  

In some cases, we may provide additional details about privacy practices specific to a particular operation or location. For example, some of our websites may provide additional privacy details unique to that website, or some stores may post additional privacy details specific to that store or an event.

This Privacy Statement does not apply to:

• Certain US subsidiaries, affiliates, and product lines, which are subject to their own privacy statements and policies.
  
• Credit-related products which are covered by the issuing banks’ privacy notices that appear on the credit applications or that you receive in connection with your credit accounts
  
• Third-party websites that are linked to or accessible from G.C.O websites or that are operated by unaffiliated parties, even though the website may contain references to G.C.O. 
  
• G.C.O employment-related records (other than job applicant information submitted through our website)
  

Grounds for data collection 

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

We collect two types of data and information from Users. 

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.

Registration information: When you register to our Site you will be asked to provide us certain details such as: full name; e-mail or physical address, and other information.

 

We receive your Personal Information from various sources:

When you voluntarily provide us your personal details in order to register on our Site;

When you use or access our Site in connection with your use of our services;

From third party providers, services and public registers (for example, traffic analytics vendors).

You may choose to provide us with information. Examples include:

• Contact and identification information, such as your name, address, telephone number, email address, driver’s license number or date of birth
  
• Payment information, such as your payment card number and expiration date or gift card information
  
• Demographic information, such as your age, gender, income range and occupation
  
• Login and access credentials, such as your username and password for G.C.O accounts
  
• Information about your G.C.O reservations
  
• Information you provide in a survey, contest, promotion, or sweepstakes
  
• Content you submit, such as photographs, product reviews and details about your reservations
  
• Location information when you choose to allow the use of your device’s location
  
• Information you submit in connection with a job application, including the types of information described above, plus other examples such as employment status; employment history; education information; references; résumé; immigration status and ability to work legally in the US; personal or family employment affiliation with G.C.O; criminal record; and — on a voluntary basis, for our Equal Employment Opportunity compliance purposes for jobs located in the US — gender, race and ethnic background
  

 

When you use our websites or applications (“online services”), G.C.O and our partners may collect certain information by automated means, using cookies and other technologies. This information may be used to provide a better-tailored shopping experience and for market research, data analytics and system administration purposes. For instance, we may use this information to determine whether you have visited us before or are new to our website, to store your preferences and settings, and for compliance with our legal obligations, policies, and procedures. We also may use this information to target custom content and ads to you on this and other websites, including as described in the Interest-Based Advertising section below.

 

Our online services may use HTTP cookies, HTML5 cookies, Flash cookies and other types of local storage (such as browser-based or plugin-based local storage). Cookies are small text files that websites send to your computer or other internet-connected device to uniquely identify your browser or to store information or settings. Your browser may provide the ability to be notified when you receive certain types of cookies and how to restrict or disable certain cookies.

These settings generally do not work for Flash cookies, but you may be able to delete your Flash cookies or adjust your Flash cookie settings by visiting the Adobe Flash Website Storage Settings Panel and Global Storage Settings Panel. Please note, however, that if you disable cookies, you may not be able to use all the features and functions of our online services.

 

Our online services generally use web server logs to record information about your use of the services, such as your device type, operating system type, browser type, domain, system settings and IP address, as well as the language your system uses and the country and time zone where your device is located. These logs also may record information such as the address of the webpage that referred you to our website and other information about your interaction with our websites, such as which pages you visit. This is a common practice that supports the operation of our online services.

 

Our webpages, emails and electronic newsletters may contain tags known as “web beacons” or “single-pixel gifs,” which are small electronic images used to help deliver cookies on our sites, count visitors to our webpages, determine whether emails are opened and deliver co-branded services. We may also work with other companies by sharing information about the use of our beacons or to place web beacons on their sites or in their advertisements to let us develop statistics on how often clicking on an advertisement or product on our sites results in a purchase or other action on other sites. Our webpages may also contain web beacons from third parties, which help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other website operations. These web beacons may allow the third parties to set or read a cookie on your computer.

 

We may also use third-party web analytics services, such as those of Google Analytics, in our online services. These service providers help us analyze how users use our online services. Information collected as a part of Google Analytics (including your IP address) is automatically sent to Google, and Google may place cookies to help with the analysis. 

When you call our customer service centers or other phone support lines, we may record audio of the conversations for quality control, training, security, and analytics purposes.

We use video monitoring and recording in G.C.O vehicles and offices to enhance security; protect against theft and other crimes; monitor in-route traffic patterns, customer counts and interests; and perform similar analytics.

 

We may obtain certain information about you from other businesses, such as updated addresses, phone numbers, consumer profiles and location data we obtain from vendors who maintain such data. We may also obtain information about you from individuals, such as through “Refer a Friend” or if someone purchases a product and asks that it be delivered to you. We may also obtain information from public sources, such as information you submit in a public forum (for example, a customer review).

We may also obtain information about you from G.C.O affiliates.

We collect information that identifies you or that is associated with you in several ways, including information you provide to us, information we automatically collect and information we obtain from third parties. We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. 

We use your personal information to provide products and services to you, communicate with you, and support our business functions, such as fraud prevention, marketing, and data analytics.

Below are some examples of how we use your personal information: 

• Provide and deliver services and fulfill your transportation request
  
• Process, record and track your transportation requests and payments
  
• Communicate with you through various channels
  
• Evaluate and respond to your requests, inquiries, and applications
  
• Publish public reviews as submitted by you and other customers
  
• With respect to information, we collect through our Employment Opportunities website, evaluate your application for employment and contact you regarding possible employment
  
• Operate, evaluate, and improve our business, products, and services (including developing new products and services; managing our communications; performing market research and data analytics; determining and managing the effectiveness of our advertising and marketing; analyzing our products, services, websites and applications; administering our websites and applications; and performing accounting, auditing, billing, reconciliation and collection activities)
  
• Protect against and prevent fraud and unauthorized transactions; investigate and manage claims, risk exposure and quality; and generally, improve and provide security
  
• Comply with and enforce applicable legal requirements, industry standards, and our policies and terms, such as our Terms and Conditions of Use
  

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes: 

Hosting and operating our Site;

• Providing you with our services, including providing a personalized display of our Site;
• Storing and processing such information on our behalf; 
• Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
• Providing you with marketing offers and promotional materials related to our Site and services; 
• Performing research, technical diagnostics or analytics;

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

We may disclose your personal information to companies that provide services to us or that help us market our products and services. These companies may need access to information about you in order to perform their functions. These companies are generally not authorized to use the information we disclose to them for any other purpose.

In limited cases, we may disclose information about you to a third party who may also use the information for their own specific purpose. For instance, we may provide information on your behalf to a supplier in connection with warranty or product safety issues, or with a business partner who is jointly providing a product or service to you or who is running a jointly branded promotion or a rebate program with us. 

We may disclose information about you (1) if we believe we are required to do so by law, regulation or legal process, such as a court order or subpoena; (2) as we deem appropriate or necessary in response to requests by government agencies, such as law enforcement authorities or tax authorities; (3) when we believe disclosure is appropriate or necessary to protect the rights, property or safety of G.C.O, our customers or others, including to prevent physical, financial or other harm, injury or loss, or to collect debt you owe; or (4) in connection with an investigation of suspected or actual unlawful activity.

 

We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including, without limitation, in the event of a reorganization, dissolution or liquidation).

 

We may share or make public aggregate or de-identified data derived from personally identifiable information. Such information, however, will not identify you or any other individual.

 

We maintain administrative, technical, and physical safeguards designed and intended to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Despite these safeguards, due to inherent uncertainty in the use of the internet and information systems and the potential for unlawful attacks by third parties, we cannot guarantee that the use of our systems, websites or applications will be completely safe or secure.

 

Information we collect and use may be transferred, stored, and accessed globally to support our operations. We retain information for as long as it is needed or useful to provide and improve our products and services, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

  

We use certain analytics services such as Google Analytics to gather information about our site visits or mobile app usage. To learn more about Google Analytics, including opting out of Google Analytics, visit (https://tools.google.com/dlpage/gaoptout?hl=e)

You may request to: 

Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 

Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 

• Request rectification of your personal information that is in our control.
• Request erasure of your personal information. 
• Object to the processing of personal information by us. 
• Request to restrict processing of your personal information by us.
• Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

[add contacts details] .

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

• a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 
• 
  
• b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 
• 
  
• c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

Our online services may include social media features (for example, a Facebook “Like” button). These features are connected to third parties and may allow such third parties to collect certain information, such as your IP address and which pages you visit on our websites. These social media features are not operated by G.C.O. Your interactions with these features are governed by the privacy policies of the company providing the features.

We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

  We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at admin.support@gco-transport.com.

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at admin.support@gco-transport.com.

G.C.O Non-Emergency Medical Transport LLC

2604 Yardley Street

Grand Island, FL 32735

NemtServices@gco-transport.com

Last Modified _December 30, 2021